Privacy Policy

Overview

At Meow Gifts (accessible at https://meow.gifts, referred to as “we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, register an account, upload photos for custom gifts, or purchase personalized products from our store.

Please read this Privacy Policy carefully. By using our website and services, you acknowledge and agree to the practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our website:

1. Personal & Contact Information: When you register, place an order, or contact us, we collect your name, email address, phone number, shipping address, and billing address.

2. Custom Personalization Data & Uploaded Photos: As an online store specializing in personalized and made-to-order gifts (such as custom 3D figurines, photo flipbook frames, music acrylic plaques, and custom apparel), we collect the digital photos, images, customized text, names, dates, and design preferences you upload or submit to create your customized items.

3. Payment & Billing Details: When you make a purchase, payment transactions are processed securely through trusted third-party payment gateways (including PayPal, Stripe, Apple Pay, and credit card processors). We do not store or process your full credit card numbers or security CVV codes on our servers. All sensitive financial data is tokenized and encrypted according to PCI-DSS standards.

4. Device & Usage Information: When you browse our website, we automatically collect certain technical information via cookies, log files, and web beacons, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and general geographic location.

Photo Upload & Image Privacy Guarantee

We understand that the photos you upload often contain cherished memories, family portraits, couples, children, or pets. We hold your personal photos to the highest standards of confidentiality:

  • Strict Production Use Only: Uploaded photos and personal imagery are used strictly and solely for the manufacturing, quality inspection, printing, 3D modeling, and fulfillment of your specific custom order.
  • No Commercial Exploitation: We will never sell, rent, license, publicly display, or share your uploaded private photos for marketing, advertising, or promotional purposes without your explicit prior written consent.
  • Access Limitation: Access to your uploaded photos is strictly limited to authorized designers, craftsmen, and fulfillment technicians directly involved in creating your customized product.
  • Secure File Retention: Production files and uploaded images are retained only for the period necessary to manufacture your order, verify quality, and handle any post-delivery customer service inquiries (such as replacements or re-prints), after which they are securely archived or purged in accordance with our data retention schedule.

How We Use Your Information

We use the information we collect for the following business and operational purposes:

  • Order Fulfillment: Processing, crafting, packaging, and shipping your customized products, and sending you order confirmations, tracking updates, and delivery notifications.
  • Customer Care: Providing responsive support, answering inquiries, handling warranty claims, and resolving return or exchange requests.
  • Platform Optimization: Analyzing website traffic and customer trends to improve our store design, browsing speed, product catalog, and user experience.
  • Fraud Prevention & Security: Verifying transactions, screening for potential risks and fraudulent orders, and ensuring website safety and integrity.
  • Marketing Communications (With Consent): Sending you promotional offers, seasonal gift guides, and discount notifications if you have opted in to receive our newsletter. You can unsubscribe at any time via the link provided in any marketing email.

Cookies and Tracking Technologies

Cookies are small text files placed on your browser or device that allow us to recognize your device, remember preferences, and analyze how you interact with our store. We use essential cookies, performance & analytics cookies, functionality cookies, and advertising cookies. You can manage or disable cookies through your browser settings.

Disclosure of Your Information

We do not sell, rent, or trade your personal data to third parties. We may disclose your personal information only to trusted fulfillment partners, for legal compliance and safety, or in connection with a corporate business transfer.

Data Security & Privacy Rights

We implement SSL/TLS encryption, PCI-DSS compliant architectures, and role-based access controls to protect your data. Depending on your jurisdiction (including GDPR for EEA/UK and CCPA/CPRA for California), you have rights to access, rectify, delete, or restrict processing of your personal data. To exercise any of these rights, please contact our support team at support@meow.gifts.

Children's Privacy & Policy Updates

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy support team:

About us

Support

© 2026 meow.gifts. All rights reserved.

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